Privacy Policy & Website Terms

Privacy Policy

Berkeley Nucleonics Corporation respects your privacy. This policy explains what we collect when you visit our website or do business with us, how we use it, and the choices you have. It applies to information gathered through our websites, contact forms, and order process.

It covers both berkeleynucleonics.com and directedenergy.com, the site for our Directed Energy product line. Where this policy says “the site” or “our website,” it means either of them.

Information We Collect

We collect information that you choose to give us and information that is gathered automatically as you use the site.

Information you provide. This includes your name, company, email address, phone number, and mailing address. When you submit a contact form, request a quote, register a product, or place an order, we collect the details needed to complete that request, including shipping and billing information for purchases.

Information collected automatically. As you browse, we record basic usage data such as your IP address, browser type, the pages you view, and device characteristics. This helps us understand how the site is used and keep it secure.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide technical support.
• Process orders and payments.
• Send shipping and order notifications.
• Improve our products, services, and website.
• Maintain the security of our systems and meet our compliance obligations.

We do not sell your personal information.

Text Message (SMS) Communications

If you opt in through a Berkeley Nucleonics web form, we may send you text messages about your order, shipment, service request, or BNC Academy registration. Message and data rates may apply. You can stop these messages at any time by replying STOP, and you can reply HELP for assistance. Opting out of texts does not affect the rest of your relationship with us.

We do not share or sell your mobile phone number, or your consent/opt-in status, with third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party, except as required to deliver the message itself or as required by law. See our full SMS Terms & Conditions for program details.

Cookies and Tracking

Our website uses cookies and similar technologies for core functionality, analytics, and security. These help the site work properly, show us how visitors use it, and protect against misuse. You can control or disable cookies through your browser settings, though some features may not work as expected if you do.

We use Google Analytics, through Google Tag Manager, to understand how this site is used. We do not sell your personal information, and we do not use this site to build advertising profiles about you.

Change your cookie consent · Do Not Sell or Share My Personal Information

The table below lists every cookie this site sets, what each one does, and how long it lasts. It comes from an automatic scan, so it stays current as the site changes.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we hold. No method of transmission or storage is completely secure, but we work to keep your data protected against unauthorized access, loss, or misuse.

Third-Party Service Providers

We work with trusted providers who help us run our business, including hosting, analytics, payment processing, shipping, and communications. These providers may handle your information only as needed to perform their services for us, and they are bound by obligations to protect that data.

Your Rights

You may ask us to access the personal information we hold about you, to correct it if it is inaccurate, or to delete it. To make a request, contact us using the details at the bottom of this page. We will respond in line with applicable law.

Website Terms and Conditions

By using this website, you agree to the terms below. Please read them carefully. If you do not agree, please do not use the site.

Use of Website

You may use this site for lawful purposes related to learning about and purchasing Berkeley Nucleonics products and services. You agree not to misuse the site, interfere with its operation, or attempt to access areas you are not authorized to reach.

Product Information and Pricing

We work to keep product details and pricing accurate, but specifications and prices are subject to change without notice. Information on this site is provided for general reference and does not form a binding offer until confirmed by Berkeley Nucleonics.

Orders and Payments

All orders are subject to acceptance by Berkeley Nucleonics. We may decline or cancel an order for reasons that include product availability, errors in pricing or description, or problems with payment. Payment terms are those stated at the time of purchase or in your written agreement with us.

Shipping

Shipping dates are estimates. We make every effort to ship on schedule, but we are not responsible for delays outside our control. Risk and title pass according to the shipping terms stated on your order.

Intellectual Property

The content on this site, including text, images, logos, and product information, is the property of Berkeley Nucleonics Corporation. You may not copy, reproduce, or redistribute it without our written permission.

Limitation of Liability

To the fullest extent permitted by law, Berkeley Nucleonics is not liable for indirect, incidental, or consequential damages arising from your use of this website or the information on it. The site is provided on an as-is basis.

Warranties

Products are covered solely by the official written warranty provided by Berkeley Nucleonics for the product you purchase. No statement on this website creates any additional warranty, express or implied.

Third-Party Links

This site may link to websites operated by others. We provide these links for convenience and do not control or endorse the content of those sites. Visiting them is at your own risk.

Governing Law

These terms are governed by the laws of the State of California, without regard to its conflict-of-law rules.

Contact Us

Questions about this policy or our terms can be sent to info@berkeleynucleonics.com or by phone at 800-234-7858.

Berkeley Nucleonics Corporation
2955 Kerner Blvd, San Rafael, CA 94901

This is the same policy that governs our parent company's site. The Berkeley Nucleonics copy is at berkeleynucleonics.com/privacy.html.